Shipping policy
SHIPPING POLICY
Business Operator: Zhejiang Wanqiao Trading Co., Ltd.
Contact Email: liwei@jeeteehome.com
Contact Phone: (+86)15268679794
Business Address: Room 2306-2308, 23rd Floor, Jinshan Mansion, Headquarters Center, Yongkang City, Jinhua City, Zhejiang Province, P.R.China
We operate dual fulfillment modes: local overseas warehouse delivery and China air shipping delivery, depending on product inventory status.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
We do not ship on weekends or official public holidays.
2. Two Fulfillment Methods
A. Local Overseas Warehouse Delivery (In-stock items)
For products with local inventory in overseas warehouses (United States / Europe / Australia), we ship directly from our local overseas warehouse.
- Processing: 1–2 business days
- Delivery time: 3–7 business days
- Fast local delivery, no long international transit
B. China Air Shipping Delivery (New Arrival / Out-of-stock items)
For new products or items without local overseas inventory, orders will be shipped from our China warehouse via international air shipping.
- Processing: 1–3 business days
- Delivery time: 7–18 business days depending on destination and customs clearance
3. Shipping Coverage
We ship worldwide to most countries including United States, Canada, United Kingdom, European Union countries, Australia, New Zealand, and Southeast Asia.
4. Shipping Fees
Shipping cost is automatically calculated at checkout based on item weight, size, and destination.
Free shipping offers are available for qualified orders as displayed on the checkout page.
5. Customs Duties & Import Taxes
All international shipments may incur local duties, taxes, or clearance fees.
Import duties and taxes are the sole responsibility of the buyer.
We do not cover or reimburse any customs fees.
6. Order Tracking
Once your order is dispatched, a tracking number will be sent to your registered email. You can track your package online in real time.
7. Shipping Delays & Exceptions
- Overseas warehouse shipments usually arrive on time.
- China air shipping may face slight delays due to customs inspection, airline scheduling, or force majeure situations.
We are not liable for third-party logistics delays caused by carriers, customs, or uncontrollable factors.
8. Returned or Undeliverable Packages
If a package is returned due to incorrect address, customer refusal, customs rejection, or delivery failure, the buyer is responsible for reshipping fees if re-delivery is needed.
9. Lost or Damaged Packages
10. Disclaimer
Delivery Estimates
11. Customer Support
For any shipping questions, please contact: liwei@jeeteehome.com
All items shipped from US domestic warehouses (Amazon MCF & our overseas warehouse) may be subject to state sales tax required by local tax authorities. We do not collect sales tax at checkout. It is the buyer’s sole obligation to self-report and remit applicable sales tax to their state tax agency in accordance with US local tax laws.
All items shipped from US domestic warehouses (Amazon MCF & our overseas warehouse) may be subject to state sales tax required by local tax authorities. We do not collect sales tax at checkout. It is the buyer’s sole obligation to self-report and remit applicable sales tax to their state tax agency in accordance with US local tax laws.
