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- Return & Refund Policy
Return & Refund Policy
We are committed to providing you with quality products and a satisfactory shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Return Period
- 7-Day No-Questions-Asked Return: Within 7 days of receiving your product, you may request a return for any reason, provided the item is unused and remains in its original packaging.
- Quality Issue Resolution: If more than 7 days have passed but you discover a quality issue with the product, please contact our customer service team. We will work with you to find a solution, which may include replacement with a new item, partial refund, or other appropriate compensation.
Shipping Costs
- Return shipping costs are the responsibility of the customer.
- If the product has a quality issue, we will cover the return shipping costs.
Refund Timeline
- We承诺 to process your refund within 7 business days after receiving the returned item and confirming it meets our return conditions.
- Refunds will be issued to your original payment method. Please note that the actual time for the refund to appear in your account depends on your bank or payment provider's processing time.
Return Conditions
- Items must be unused, unwashed, and in their original condition.
- Original packaging, tags, and accessories must be intact.
- Please provide proof of purchase or order information.
How to Request a Return
Please email us at liwei@jeeteehome.com with your order number, reason for return, and photos of the product. Our customer service team will contact you within 1-2 business days to confirm the return details.
